At our silk flower shop, we are committed to protecting your privacy and the security of your personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether in-store, online, or over the phone.

    1. Information we collect We collect personal information that you provide to us, such as your name, address, phone number, email address, and payment information. We also collect information about your purchases, including product information, purchase history, and transaction details.

    2. How we use your information We use your personal information to process your orders, provide customer service, and communicate with you about your purchases. We may also use your information to send you marketing communications about our products and services, unless you have opted out of receiving such communications.

    3. Disclosure of your information We do not sell or rent your personal information to third parties. We may disclose your personal information to our service providers, such as shipping companies, payment processors, and marketing agencies, who help us fulfill orders, process payments, and promote our products and services. We may also disclose your information as required by law, such as to comply with a subpoena or other legal process.

    4. Data security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers and implement physical, electronic, and administrative safeguards to ensure the confidentiality and integrity of your personal information.

    5. Cookies and similar technologies We use cookies and other similar technologies to collect information about your browsing behavior and preferences on our website. This helps us improve our website and tailor our marketing communications to your interests. You can opt out of cookies by adjusting your browser settings, but this may limit your ability to use certain features of our website.

    6. Third-party links Our website may contain links to third-party websites, such as social media sites and review platforms. We are not responsible for the privacy practices or content of these third-party websites.

    7. Changes to this policy We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will post the updated policy on our website and notify you of any material changes.

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us.

Call us: 713.785.9293